Drobo FS hands-on review: Good speed with reliable data access
The Drobo FS from Data Robotics offers huge data storage capability with sufficiently-fast network transfer rates for everyday use. The device isn’t without quirks, but my initial take on it is rather positive. Read on for my full review of the Drobo FS…
Background
I recently found myself in desperate need of additional hard drive space – and a lot of it. I had been using a 250GB Buffalo LinkStation for a few years, but have had to regularly delete files from it to make room for new ones. Plus, since the LinkStation is a single-drive unit, none of the videos, photos, music, or other data files I was storing on it were ever being backed up. I was one power surge away from losing it all.
Finding myself in the market for a new network-attached storage (NAS) device, I turned my attention to the brand name I had been hearing so much buzz about: Drobo, by Data Robotics. I first heard of the Drobo line of consumer-level RAID storage systems some time last year, but never committed to buying one as none had built-in network sharing capabilities. At the time, the only option was an add-on device called the DroboShare, which had received poor reviews due to slow transfer speeds.
But on April 6, 2010, Data Robotics unveiled the Drobo FS. The “FS” stands for “file sharing,” which is exactly what I was looking for in a data storage system. The notion of combining the much-acclaimed Drobo “BeyondRAID” no-configuration-necessary technology with fast, built-in network sharing was too much for me to pass up.
Purchase and Price
After researching a number of different NAS solutions, I did ultimately decide to purchase the Drobo FS. But it’s easy for critics to call the entire Drobo line overpriced. At $699, the Drobo FS comes with no storage space of its own. You supply the hard drives.
If you hunt around you may be able to find a better price. I got lucky and was given a $150-off coupon code: ENGADGETPLUS. The code was good for purchase directly from Data Robotics, but I’m not sure how long it will last. It may already be expired by the time you read this.
What you are paying for with the high price is the sleek hard drive enclosure, no-nonsense installation (supposedly – keep reading…), the BeyondRAID technology, and the overall aesthetic experience. Check out the Drobo packaging and unboxing and tell me if this doesn’t remind you of a certain Cupertino-based computer company:
But clever packaging and a nice-looking product isn’t worth anything if the machine doesn’t perform well. Fortunately, the Drobo pulls its weight and delivers on most of what’s promised about it.
Setup and Configuration
One of the biggest selling points of any Drobo is that you should be able to simply insert any SATA internal hard drives into the unit’s slots and it handles the rest. You don’t do any formatting or configuration. The Drobo recognizes the drives and sets them up as necessary.
All of this worked exactly as described. In my case, I inserted 1.5TB drives into three of the available five slots. (I bought them separately for around $99 each.) They easily slid right into the slots and the connections felt very solid. According to the Drobo Capacity Calculator, the total available space for these three drives should be 2.72TB after the unit prepares them for data redundancy. I kept the Drobo’s default option of protecting against a single drive failure. Had I chosen dual disk redundancy, the available space would drop to 1.36TB, but I’m not worried about the unlikely event of two drives failing simultaneously.
The Drobo comes with software called the Drobo Dashboard which allows you to check the available drive space, set up network shares, and create users and access levels. Once the Drobo is connected to your home network via the built-in ethernet port on the back and Drobo Dashboard is installed and launched on your computer, the two should automagically find each other. Unfortunately, that wasn’t the case for me.
When I launched the Dashboard software, I saw these two messages:


I was running the software on my iMac G5 desktop machine, connected to the same LAN as the Drobo. Two hours of Drobo phone technical support couldn’t solve this problem. We tried reinstalling the Dashboard software and unplugging and replugging in the Drobo several times, as well as rebooting my computer numerous times. In the end, I suggested to the support rep that I try connecting using a different computer (a MacBook laptop) and the Dashboard software immediately connected via the local wireless connection.

(I blurred out my username, as I don’t need anyone trying to connect to my LAN and access my files.)
I still don’t know why I am unable to use the software on my desktop but, more importantly, it doesn’t matter. What the tech failed to tell me was that the Dashboard software isn’t actually necessary to use the Drobo. Sure, if you need to set up multiple users or other more advanced tasks you’ll need it, but for the most basic task of sharing files over the network, the Drobo is ready for prime time as soon as you insert the hard drives and connect it to the network.

By default a “Public” folder is created and shared via both SMB and AFP. From there, you can easily access it from anywhere on the local network and even create other folders to be shared as well. Simple as that. So in all reality, the painful setup process that took me 2-3 hours could and should have only taken around 5 minutes, which is the amount of time you can expect to spend setting up a Drobo FS.
Moreover, if you’re replacing an existing network share as I was, you can easily assign the Drobo FS the same IP as your old drive, mirror the folder structure, and avoid having to reconfigure any computers or devices you already have set up. My AppleTV didn’t blink an eye after the switch. It continued to access all of the media files on the Drobo just as it had with my LinkStation with no reconfiguration necessary. Likewise, my Drobo FS now serves my entire MP3 music library to iTunes, which is notoriously picky about where its files are stored. But the switch went smoothly and iTunes had no problems finding the songs. Again, the key for a storage device switch like this is to retain the same IP on your local network. The Drobo FS uses DHCP to obtain an IP by default so be sure to manually assign one in your router’s configuration if you’re in this particular situation.
Usage and Speed
This may be the section of this review that you’re most interested in. How well does the Drobo FS actually perform? The good news is that the Drobo FS works very well for everyday use.
I ran some extremely unscientific tests to get a feel for the Drobo’s transfer speeds and overall performance. To see how fast the Drobo FS could copy files, I picked out an 89.2MB video file and copied it back and forth between two computers, one wirelessly connected to the network and one wired. To time the transfers, I used Mac OS X’s built-in clock, just watching the seconds tick off. My measurements aren’t intended to be perfect but do give a feel for the unit’s transfer speeds.
On the wired network, the Drobo FS connected via SMB to my iMac G5 gave me a speed of 5.9MB/sec when copying from it and 8.1MB/sec when copying to it. Via AFP, the up and down speed was faster at 9.9MB/sec. Of course, AFP is Apple’s filing protocol I was expecting it to do better than SMB on this machine. I don’t have Windows computer to use for tests, but I imagine SMB would perform a bit better on one. Wirelessly, AFP speeds dropped to 2.8MB/sec down and 2.3MB/sec up.
For regular use, these speeds are sufficient for accessing and moving files to and from the Drobo FS. But I definitely wouldn’t use it to copy large data files often. In initially copying around 230GB of data to it from my old LinkStation, it took more than 13 hours for the transfer to complete. So if you’re accessing large amounts of video or photos, you’re better off buying a different Drobo and connecting it directly to your computer via FireWire (the Drobo FS does not have a FireWire connection – only ethernet).
I also tested Drobo FS performance by playing several video files off of it simultaneously. The point of this test was to see if multiple computers in a household could all enjoy videos shared on the Drobo FS at the same time without running into transfer issues. The video files are all encoded at bitrates of roughly 1,800kbit/sec. I was able to successfully play four video files at the same time without any choppiness, stuttering, or loss of frames. Two were playing via the wired network connection to my iMac G5 and the other two wirelessly on my MacBook. I would have tried more, but neither of the computers can handle smooth playback of more than two simultaneous videos even if they’re stored locally.
In day-to-day use, I access the Drobo FS on average once every 15-30 minutes. Each time, file retrieval is quite speedy. The only time I have to wait is if the hard drives need time to spin up. Through the Drobo Dashboard software, you can set the hard drive spin down time in increments of 15 minutes. I left it at the default of 15 minutes and very rarely have to wait.
Other Features
Data Robotics touts a feature called DroboApps that allows you to install software onto the machine that will run in the background. Don’t think that just because they’re called “apps” that you’ll find the variety of unique and fun applications that are available for the iPhone. There are only a handful of DroboApps available but they can add some important functionality to the unit such as turning it into an FTP server, Apache web server, or even serve up media files for iTunes. If you need to access files stored on a Drobo on the go, installing a few of these DroboApps should let you do so easily. But I can’t tell you for sure as I haven’t actually tried any of them. My primary use for the Drobo is on the local network.
I haven’t experienced this yet, and I hope I never do, but the Drobo features a column of lights that tells you at a glance the status of your hard drives. If there’s a failure or they’re simply filling up, it’ll let you know through color codes.
In addition, the case itself has a couple of external features that are nice touches. Four large rubber feet on the bottom dampen vibration and potentially reduce shock to the drives from nearby bangs. The glossy front panel is magnetically attached to the Drobo allowing for quick and easy access to the hard drive bays. The hard drives are also hot swappable, which enables you to switch them out at any time, even while the Drobo is running. So if you were to replace a single 1TB with a 2TB drive, the Drobo would then automatically work to reorganize its file structure and ensure that no data is lost and that the most space is made available. (Another feature I haven’t tried yet, nor will I need to any time soon.)
The Drobo FS is also fairly silent. In a completely quiet room, you will hear its faint hum, but it’s not annoying. In fact, when the air conditioning is running, it’s hardly even noticeable. I tried to measure the dB rating using a sound meter, but I had to hold the meter within 2-3 inches of the unit to even get a reading. Beyond that, it’s negligible. I wouldn’t use it inside a home theater or any other environment where you need total silence, but it won’t bother you for regular household or office use.
Summary
Overall, other than an unusual setup hiccup, the Drobo FS has worked like a charm. It easily shares files across a local network to any SMB or AFP compatible computer/device, which is exactly what I bought it for. Its “BeyondRAID” data redundancy system makes me feel safe about my data even if a drive fails. Data transfer speeds are slow for very large transfers but fast enough to never think about them during normal usage.
I would recommend the Drobo FS for any user, novice to advanced, who is looking to almost infinitely expand data storage without ever having to think about what you’re doing. With the necessary setup only requiring you to insert the hard drives, connect an ethernet cable, and plug in the power cable, it really doesn’t get any simpler.
If this review was helpful and you decide to purchase a Drobo FS, we’d appreciate it if you buy it through our Amazon affiliate link here. Thanks!
Here are all the photos I took of the Drobo FS while unboxing and setting it up:
























Ricky – Great review and very well written. I’m sorry about the hiccup you had on setup as it really should be plug-and-play. We did an extensive beta, but it is impossible to test every possible OS and network configuration out there. The good news is we are paying very close attention to early FS customer feedback to ensure we deliver enhancements rapidly to customers as we learn.
Regarding the wired performance, I am guessing you have it plugged into a 10/100 port on your wireless router. The FS will see over 20MB/s under most conditions (sometimes well over) if it is plugged into a GigE switch. If you did in fact have it plugged into a GigE port, then there is another bottleneck somewhere in your network.
Thanks again for the great review and glad to see that overall you are happy with your purchase.
Best,
Jim Sherhart
Data Robotics
I’m glad you wrote this comment because it forced me to review my network configuration. I do indeed have a wired 10/100 switch (separate from my Gigabit router) that I had forgotten all about. Most of the network traffic is routed through both. I will gladly buy a new switch soon and update this review with any new transfer rates that I find.
The only other glitch with the Drobo FS that I didn’t mention above is a known bug that the technician informed me of over the phone. I’m having some read/write permission issues when switching between AFP and SMB that hopefully will be resolved in the next firmware update.
I was definitely concerned with spending so much on the Drobo FS but am happy that I did. I hope it continues to be as stable and worry-free as I think it will.
Ricky – Glad to see the switch was the reason for the slow performance. You will see a big boost on GigE and the great thing is that you can pick up a nice 5-port GigE switch for less than $50.
We have a major firmware release scheduled for late next week that has a lot of enhancements including the best Time Machine support on NAS that isn’t named Time Capsule ;-)
Best, Jim
Or you can save the $700 and setup all of this on an old machine with a SATA card and a linux kernel. Yes, you have to setup the RAID/LVM but it gives you way more power and would still take less than the 5 hours it took you.
Great review Ricky. Sounds a bit pricey for my tastes and my network is Windows centric. For Windows users I would recommend a Windows Home Server such as the HP EX490 (http://www.buydig.com/shop/product.aspx?omid=103&sku=HPEX490). It’s backup is truly set and forget (and restore works too!). They claim to support Mac Time Machine, but I suspect that Mac’s would be second class citizens on the network.
Hey Ricky,
Great review. I just got the FS myself last week for my graphic & website design firm and have been doing some thorough reviews myself. I too got 8-10MB/s through my Belkin G router (not sure if my N+ router at home will do any better). Directly attached, I am getting about 20-25MB/s, however they have told me prior to purchasing that I should get 40-50Mb/s – so I hope support comes back to me with good news. I am running a brand new iMac with 8GB of RAM, so I am not sure what they used to get such high transfer rates… I would like to see a “best practices” with the netowrk setup to achieve optimum transfer rates. i.e. which hardware to use (switches versus hubs, and whether or not a N router will work better than a G router when using wired and wireless connections).
Heck, a USB2 drive gets similar Xfer rates, so personally, I’m not really crazy about the speed, however their support has been very helpful so far, and the BeyondRAID is fantastic. I feel much more secure with the redundancy (as I moved from external storage as well). Let me say that mirroring data on a regular basis is now off my schedule, although I would like to automate an off-site backup solution as well in case of fire, flood or theft…Perhaps through Backup Exec or something else…
P.S. Be sure to download their latest update that just came out, because it also has some other fixes in there other than Time Machine capability – like being to name a folder “icons” which I needed for some preexisting website files that I was copying over (for some reason, this naming was previously unavailable due to some sort of SMB standard, I think).
Best,
Allen
Ricky, interesting review. I came upon this post while looking around online for some transfer speeds to compare to my own. I just got my Drobo FS today, so I have a bit of playing around to do before I get some final numbers, but so far I’m pretty happy with it!
As for your iMac problems, you may want to look into your firewall settings. I don’t know if our situations are related, but I had the same problem when I hooked mine up. Since it was past Drobo’s support hours that day, I had to poke around and try to figure out what was going on myself. Once I turned off Snow Leopard’s firewall, Drobo Dashboard connected fine.
~Jayson
Update: Still running tests on how to get the beat xfer rates. Here are some of my findings: the new I5 and I7 iMacs have a crippled Ethernet card that does not support jumbo frames (packet sizes larger than 1500MTUs). I called Apple and long story short is that they have no answere as to whe the newest and fastest iMacs ever have this crippled feature when their older
iMacs do. (My guess is that it is a way to sell more Mac Pro Desktops, an they needed another distinguishing feature since the new processor and memory capabilities re so great).
Finding 2: Network – make sure your router is a Gigabit (100/1000) router. If it’s 10/100, go buy a faster one. Also, if you have anything else hooked up to it (like a hub or switch) make sure that is gigabit as well. Please also note that if you have a hub, replace it with a switch for better throughput.
Finding 3 – Data robotics claims that they were able to get 40-50Mb/s with a fully loaded (5HDD) Drobo FS using AFP. So My thoughts are that more drives perhaps means faster read/write time. To do your own xfer tests, hook up your Drobo directly to your Ethernet port on your card and use a stopwatch and move a large file (2Gb or so). In one event, I ha slow speeds using only 2 HDDs and I worked with Data Robotics on it. They had me writ to it for 20mins, then copy files from
or for 20 mins and create a log file. They then discovered through the log that one of my new drives was bad and having problems (even though the light was green). Their support is great and free (at first) so I urge you all to
use it if you have problems.
Willnpost more findings later.
I have been told on the drobo FS (mac users) you can’t have file names with spaces in it or special characters such as dashes. I was also told that you can not store sparse disk images safely on the drobo FS. Can anyone tell me their experiences with this. I need a network access system for mac user network that can be on the network without being hanging off a computer.
Thanks
2 times a friend with the fs had file issues where the filesystem on the drobo fs was creating files due to having files with spaces in the naming as well as directories and the use of dashes further caused non reliability with the drobo fs.
Thanks
Tom – I’ve been using the Drobo FS with three different Macs and haven’t had any file naming issues. It handles spaces and special characters very well.
Hi Tom,
I know what you are talking about. I had a similar issue regarding naming a folder “icons” – the FS didn’t allow it. I put an email into support and there was a firmware update the next day that addressed this and other file naming issues. Apparently there was some sort of SMB protocol or something that they were attempting to maintain for whateer reason, but they must have figured it out. I believe the same update addresses the
special characters as well. No problems on my FS except speed issues (its not as fast as I was told). I am in tier 3 support on this one and will post my findings.
Hi Folks,
I confirm to have trouble with these “icon” folders. They seem to
contain “busy” items, effectively preventing proper deletion.
Versions:
Drobo Dashboard v 1.7.3 (1.7.10095)
Drobo Firmware v 1.0.5 [4.21.30255]
Using a Mac under OS X 10.6.4
Dick – If you are having issues with the latest firmware and dashboard, please work with our folks in support as that is the only way we can get specifics to Engineering to troubleshoot.
Regarding performance, there are a few things to note:
1) Reads vs. writes. Reads will always be faster than writes when you are dealing with an advanced array like the Drobo FS that uses parity protection schemes. We typically quote 35-50MB/s read and 25-35MB/s write.
2) Single thread vs. multiple threads. If you are maxing out at a lower number with a single thread, try opening a second thread – preferably from a different client to remove that as a potential bottleneck.
3) Jumbo frames. As mentioned in previous comments, some Macs do not support Jumbo frames. If you can use them (i.e. client and switch both support), then I would encourage you to do so. It is a simple checkbox in dashboard and is easily good for a 10% bump in throughput.
4) Latest firmware. In addition to fixes and Time Machine enhancements, the latest firmware contains a newer, faster version of Netatalk (AFP). Make sure you are on the latest version of firmware when doing your performance tests.
Hope that helps!
Jim
Data Robotics
Thx for all the info now I know that I should buy the Drobo FS.
Will go to my retailer for the FS and buy two harddisks as well.
I got a Drobo FS last week and set up was a breeze. But I’m having speed issues as well. Only getting about 10.3 MB/sec on Gigabit with jumbo frames enabled. The only things plugged into the switch are the computer I’m transferring to and from, the Drobo, and my uplink back to the house.
I’m definitely disappointed by the speed issue. I bought the Drobo to replace a file server that I was getting 120MB/sec reads from but the controller died. I have a Synology DS1010+ on the way that claims 115MB/sec on gigabit. So I may be sending my Drobo back.
I am transferring 1.80TB of data to the Drobo and doing so over our network was going a bit over 8 MB/sec which is fairly slow (I have 3 drives setup).
I just tested connecting my Drobo FS directly to my computer and the speed more than doubled (22 MB/sec)…so if you have a large amount of data to initially copy this is one way to speed it up.
Ps. My motherboard has GB network port…so not sure if this makes a difference or not as compared to 10/100 network port.
GB port is better, however you have to check the MTU size to see if BOTH your router AND network card support “Jumbo Frames” for the best xfer. Unfortunately I ahve a new 27″ iMac and the ethernet card doesn’t support Jumbo Frames (which is bigger packets of info coming through the pipe). Oddly, the smaller iMacs don’t have this crippled ethernet card…
Yes, I found direct connect way faster as well… Wish it was faster over Ethernet… Would be nice to give Windows SMB’s a run for their money.
Hey all! Just wondering if anyone has hooked up an Drobo FS to an Apple wireless extreme gigabit router, and what kind of speeds should I see? I do large data transfers 750GB to 1TB at a time. So transfer speeds and redundancy are very important.
Great review! I’m not satisfied the FS can give me the network throughput I’d like though. Thanks for the post!
Hey thanks for the review man. I just got an FS on Newegg with five 2TB WD20EARS drives. Setup was pretty painless. I have it plugged right into my 2010 Macbook and copied off the 2.5TB of Anime, Movies and TV Shows that were on USB 2.0 external hard drives before. I’m running Plex to handle everything for my home theater, as well as sharing off with mine and friends iPhone’s and other remote libraries. So far so good. It was a smooth transition and it’s working great so far. No hiccups running torrents straight to it either. I would highly recommend this to anyone looking for redundancy.
Thanks for the review! This helped me to confirm the other reports that the Drobo FS transfer speed is much lower than it should be on a GB network that’s properly setup.
REF: “We typically quote 35-50MB/s read and 25-35MB/s write.”
I recently got the FS, installed the fastest 3TB Barracuda 7200 with anticipation for reasonable performance. My experiance is less than favorable. I can not get performance higher than average 20MB/sec reads, writes are even slower. A simple directory listing from a MAC or Windows 7 takes forever about 4 times slower than an old NT server on the same size directory.
The most interesting, in working with the support group, i finally received an honest answer, this is the best one can expect!!!!!!!!!!!!!!!!!!!
Not happy
I’m getting 32MB/s both ways (which from what I understand is pretty darn good). I have gigabit direct from my machine to the router and from the router to the Drobo.
It’s possible you’re not entirely gigabit, but it also sounds like this is slower than other options.
It is however the best I’ve ever used (comparing to FireWire) so im cool with it :)