Buyer Beware: Don’t buy from CCG Armory
26Dec2009 Filed under: Collectibles, Customer service, Event, Holiday, Personal Author: Ricky
I know I haven’t posted here in several weeks and I do hope to resume regular posts in 2010. Maybe that will be my New Year’s resolution (though I made a resolution several years ago to never make resolutions and I’ve been holding to it pretty well). But here’s a quick Christmas-related post that needs to be said…
NEVER buy from an online company called CCG Armory.
I don’t want to link to their site here, as they’re not worth linking to, but the company sells action figures, toys, and other collectibles - items that always fill our Christmas tree.
Michelle (my wife) ordered 13 items for me from them that I wanted for Christmas. She placed the order on Dec. 2, leaving plenty of time for the company to either ship the purchased items or let her know that they weren’t going to be able to fulfill her order.
Days went buy with no communication whatsoever. Michelle had tried to email and call them with no luck. Finally they responded and said they would be able to get everything to her by Christmas, so she was happy and waited… and waited… and waited. Day after day she watched our mailbox to see if the big package arrived.
Finally, Christmas came and went and I ended up short 13 presents, which I wasn’t upset about but Michelle was very disappointed. Her phone calls to CCG Armory were *never* answered and email responses only came once a week (if that).
Today, the day after Christmas, a package finally arrived from them and it only contained 4 of the 13 items she ordered. They never told her that they wouldn’t be shipping the rest. On top of that, she had been promised free shipping by ordering $150 worth of stuff, but instead was charged $8.40 for shipping since they only sent 4 items instead of all 13. Again, no communication from them letting her know that this was going to happen.
All in all, buying from CCG Armory is like playing the lottery, but with worse odds. Do not buy from them unless you want to have a painful shopping experience. It’s merchants like this that give online shopping a bad name.
- Tags: action figure, buyer beware, CCG Armory, Christmas, Collectibles, late, online, shopping, toys
9 Responses to “Buyer Beware: Don’t buy from CCG Armory”
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about.
distant creations is a blog about the world and more. the world is: amazing. amusing. creative. confusing. this blog is here to deliver the best and most bizarre of the world and beyond. from distant lands to your home town.
topics to be featured here include technology, movies, television, music, collectibles (mainly action figures), theme parks (mainly Disney), video games, and any other interesting or strange news that pops up in the world.
the name 'distant creations' originated when I needed a term to summarize my many projects. my creations encompass a wide variety of fields and areas and are thus deemed as 'distant'.
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David M. aka kirby_is_kyaan
December 26th, 2009 at 11:32 pm
It’s called Amazon :P
Obviously, though, Amazon’s not the best place to find collectibles, so I’m kinda glad I’m not into that sort of thing. Sorry to hear about this!
mariah
December 27th, 2009 at 3:06 pm
i love brainsurge its a prefect game for kids
Jeremiah Daws
December 28th, 2009 at 11:06 am
I’m sorry to hear that Ricky. And sorry for Michelle. That’s awful. Good for you for posting this. I’ll stay away for sure.
Kristian
January 5th, 2010 at 11:32 am
That is horrid to hear. I will spread the word.
Tell your debit , bank, or credit card company. They will fight for you.
Mary
January 13th, 2010 at 12:54 pm
Ditto! I had the exact same experience with them this Christmas!!!
Randy
January 19th, 2010 at 2:51 pm
I had the same issue with them. They don’t answer the phones. Emails only get replied to once a week. They sent the wrong item. The number I ordered are suddenly unavailable. They won’t refund me. They wouldn’t send the right product. Worst experience ever.
James
February 5th, 2010 at 12:48 pm
I had a VERY similar problem with them, they never shipped my product and I’ve been trying to contact them for over a month. I finally went to paypal and disputed the transaction. My boyfriend had his heart set on this ultra-cute plush Cthulhu pillow, and we still haven’t gotten it. Try Paizo Publishing, they sell a lot of the same stuff and are dependable.
John
February 13th, 2010 at 12:11 am
Similar experience here. They really are appalling and obviously have little interest in maintaining a customer base. There’s a reason why Amazon and other larger websites will always have return customers while these cowboys will eventually find the law knocking on their door.
Vic
July 12th, 2010 at 11:00 am
That’s a drag, and I can’t explain what happened to your order, but I’ve ordered MANY times from this company and have never had anything but excellent service and fast shipping.